Cancellations now require at least 24 hours before your appointment. If you fail to give the proper notice or you no show to your appointment altogether, you will be required to pay a cancellation fee of 35$ before your next appointment.
There will be absolutely no refunds on any service or products. However if you experience any irritation or discomfort we will offer a free removal.
LATE ARRIVALS
If you are more than 15 minutes late to your appointment it will be cancelled and will be classified as a no show. Therefore if you want to reschedule your appointment the 35$ cancellation fee will be applied before rebooking. This is to not only avoid cutting into other clients’ appointment times but to also make sure you are getting the full amount of time required to make your lashes nice and full ?
REMOVALS & FILLS
Removals of other lash artists’ work is free with the purchase of a new full set. Fills are required every 2 to 3 weeks to maintain the health and fullness of your lashes. You must have at least 40% of your lash extensions at the time of your fill appointment otherwise you will be required to pay for a full set. If at anytime you realize before your fill appointment that you require a full set please let us know so we can change it accordingly and make sure there is enough time at your appointment ! Filling other lash artists’ work is not recommended as the products and techniques used may not be the same and the end result may not be what you expect! With that being said, we still do offer lash fills of other lash artists’ work with a fee of $20 on top of the fill price.
